The Commission currently reflects a view that everyone is vulnerable to gambling-related harm and therefore the entire population is covered by this principle https://www.suissecasinoenligne.com/sans-telechargement/. As a result policy proposals from the Commission that have, as their intent, the putative protection of the vulnerable, are applicable to the population as a whole—most of whom gamble perfectly safely … ”.
Individual gamblers criticise the Commission from a very different perspective. Since we started our inquiry a number of people have written to individual members of the Committee, and to our staff, about their gambling problems. A common theme is that they have problems getting any, or any satisfactory, response from the operator, so they write to the Gambling Commission to ask it to intervene on their behalf, and the reply they receive (if indeed they do receive one which, we are told, is not always the case) is at best unhelpful, explaining that the Gambling Commission is unable to act on their behalf.